Customer Testimonials - Dean's Auto Plaza in Hanover, PA

James and MaLisa - 2012 Ford Explorer

Nikki was a pleasure to work with. No pressure. Loved our experience, would definitely recommend!

Gust

I wanna say thank you to Gust for helping me the perfect car!

Joan & Michael

Nikki was great she was great. My husband is so happy with his new truck. Thanks Nikki for making it happen.

They rock!

I bought a CRV at the end of March 2019. Nikki was great as was all the service personnel. I did have an issue that they could not have foreseen prior to my purchase. Nikki happened to contact me about one month after I had the repair done and asked how things were going. I was honest and told of the repair. I also stated that I had some other issues that needed addressed but were not in my budget especially since I had the unexpected expense. Here is what they did for me. They fixed the current issues, provided me a loaner car and it did not cost me a dime! They could have very well said "Well you did buy a used car and sometimes these things happen and we are sorry." Which, in my opinion, most dealers would have said and they would have been well within their rights because I did purchase a used car with some miles on it. They went above and beyond for me and I am so grateful. I will be telling everyone about them and the great service they provided. Thank you Dean's Auto Plaza!!!!

Nita

Nice vehicles that are dependable!

Deanna and Joseph

Gust came in on his DAY OFF to put us into a GREAT vehicle in our price range. We didn't think we would be buying something right now, but our old '99 Tahoe wouldn't pass inspection this year.

James and Sandra

Awesome selection of vehicles, Nikki was just amazing and so friendly and explained every thing and a Joy to work with!! 110% satisfied!

Asa and Joey

We bought a Jeep today, and the entire staff was lovely. Between the no pressure, plus just genuine help of getting us approved in something we wanted in our budget, WITH a good interest rate... we highly recommend this place. They didn’t rush us, and were happy to offer us any discounts they could find us. We are very happy, and thankful!!

Josh

Nikki is great, very friendly, helped me get into a truck !

Steve and Sunshine

Had a amazing experience with Nikki she was the best!👍

Found the car of my dreams and Deans made it happen! Fast Friendly service and Jay Thornton took great care of me! The lot guys even helped me out lol it was cleaned and perfect condition inside and outthe day I picked it up! I definitley recommend checking them out great selecion! Thanks for everything!

They helped me get a 2013 Chevy Spark! I love my car and the bonuses they throw in are awesome! They are automative matchmakers!

Shantel Mosley's Testimonial

I had an awesome experience at Dean's Auto Plaza. Gust was the best! He was very attentive and very knowledgeable. He explained and walked me through the process until I signed my last document. I will recommend Dean's to my family and friends.

I needed a car because I had my oldsmobile since 2004 I stopped at Deans and talked to Gus, I found a Dodge caliber. Thanks Gus

Byron; 2015 Chevy Silverado

I went into this dealer with a lot of skepticism. And sure enough, we couldn't work the first deal. My credit was shaky at best and I thought "par for the coarse", as I've already been to several other dealerships. But Deans always says guaranteed credit and $2000.00 guaranteed trade. And sure enough, we worked a deal on a different truck! They came through for me. I guess it ain't talking s--t if you back it up. My sales person, Nikki, was more than willing to assist me in any way. Very courteous and professional. I'm glad I gave them a try. I would recommend them to anyone and I would definitely go there again.

David Weader - 2008 Chevrolet Silverado 2500

I have tried many different places to get a truck and being new to it I have gotten turned down from a lot of places but then I came here to Deans Auto Plaza and they took very good care of me. I would highly recommend them for any new buyer and ask for NORM!! ! It was a great experience thanks Norm

Gerald Maguire - 1985 Chevrolet Camaro

I bought my 1985 Camaro IROC-Z from Nikki at Deans two weeks ago. She was very helpful and she made it possible for me to drive off the lot in the car I have been looking for since I was sixteen (31years ago).

Corey - 2016 Chevrolet Equinox

I just changed jobs and needed a reliable used car in a short amount of time. After looking at about 50 other cars, I ended up at Deans. I purchased a car here before, so I knew Dean stands behind his cars. Gust was very patient while I weighed my options, and decided between a few cars on the lot. Once I drove the ‘16 Chevy Equinox, I knew it was the one! I’ll definitely refer Dean’s to my friends.

Nick Dubs - 2015 Scion TC

I saw a video posted on their page of a car I absolutely wanted, contacted Nikki and she made the car mine. Great service and experience. Who could pass up working with a business that offers $2000 for your trade in and sends you off with a full tank of gas in your new ride. I will definitely return to Deans if I need to purchase another vehicle.

Brandon Johnson - 2012 Chevrolet Cruze

I don't even know how to describe what happened these last 3 days. Car broke down on the side of the road and some random guy came along, helped me, and told me about Dean's auto plaza. I though, we why not, searched their website and ended up calling the next day. Got in contact with Norm and he walked me through the credit process and spoke with me on every ppssible outcome! Set up an appointment and fast forward to Friday, after working every detail with me and making sure I had all of my ducks in a row, Im leaving Dean's with an amazing car with an amanzing Deal! I dont think Norm even knows how thankfully I am and how the timing of everything couldn't have been better! Thank you so much to all the team at Dean's and thank you Norm! i'm definitely telling everyone about this place!!

Brittany - 2015 Kia Optima

Gust was amazing with getting me in a car just for me! I recommend Deans Auto to everone! They are all great here and really go the extra mile to work with you. I'm super happy with [sic] experience here! I will definitely be coming back

Dean's Auto Plaza 6851 York Road Hanover, PA 17331

Testimonials